Effective Delegation

Learning to delegate is crucial to your team's development. It's not about palming off jobs - it's about upskilling your team-members,, providing levels of responsibility, and creating a succession pl...

MBTI - Understanding Personality Types

The MBTI Personality Type Indicator Workshop is a great way to bring your team closer together through a shared understanding of personality differences. This awesome workshop can be used as a team-...

Conflict Management

Fight or flight! - have you got the skills to manage or diffuse potential conflict? Learn how to have difficult discussions without confrontation or creating further conflict. Our workshop covers pr...

Mate2Manager

For those promoted from 'team-mate' to managing your team-mates, the transition from 'doing' to 'managing' requires a whole new mind-set! Our half-day workshop will lead participants through a ste...

Customer Service Exceeding Expectations

Excellent customer service creates excellent customers! Join our Customer Service workshop to cover all aspects of your customer service requirements: Delighting Your Customers Complaint Ma...

Conflict Management

Fight or flight! - have you got the skills to manage or diffuse potential conflict? Learn how to have difficult discussions without confrontation or creating further conflict. Our workshop covers pr...

MBTI - Understanding Personality Types

The MBTI Personality Type Indicator Workshop is a great way to bring your team closer together through a shared understanding of personality differences. This awesome workshop can be used as a te...